Business Skills Package
Course overview
The Business Skills Package brings together eight online training courses designed to help individuals develop a broad range of practical workplace and professional skills. Covering presentation skills, negotiation, sales, customer service, project management, problem solving, time management and emotional intelligence, this package provides a well-rounded foundation for improving confidence, communication and performance at work.
Strong business skills can support better decision-making, more effective communication and improved productivity across a wide range of roles and industries. The courses included within this package help learners build confidence when presenting ideas, managing projects, solving workplace challenges, communicating with customers and colleagues, and organising their time more effectively.
Designed for employees, team leaders, supervisors, aspiring managers, customer-facing professionals and anyone looking to develop their professional skill set, this package offers a convenient and cost-effective way to complete a range of relevant online training. Each course can be completed at the learner’s own pace, with a certificate awarded upon successful completion of each course.
Courses included in this package:
Customer Service
Introduction to Emotional Intelligence
Negotiation
Presentation Skills
Problem Solving in a Workplace
Project Management
Sales Skills
Time Management
Individual Course Information
Customer Service
Approved By: CPD
Certificate Validity: 3 Years
Duration: 75 minutes
Introduction to Emotional Intelligence
Certificate Validity: 3 Years
Duration: 50 minutes
Negotiation
Approved By: CPD
Certificate Validity: 3 Years
Duration: 45 minutes
Presentation Skills
Approved By: CPD
Certificate Validity: 3 Years
Duration: 55 minutes
Problem Solving in a Workplace
Approved By: CPD
Certificate Validity: 3 Years
Duration: 30 minutes
Project Management
Approved By: CPD
Certificate Validity: 3 Years
Duration: 90 minutes
Sales Skills
Approved By: CPD
Certificate Validity: 3 Years
Duration: 120 minutes
Time Management
Approved By: CPD
Certificate Validity: 3 Years
Duration: 105 minutes
(Please Note: The course duration for each course shown above is based on the amount of video content shown and is rounded off. It does not account in any way for loading time or thinking time on the questions).
Recommended System Requirements
• Browser: Up to date web browser
• Video: Up to date video drivers
• Memory: 1Gb+ RAM
• Download Speed: Broadband (3Mb+)
Certificate Validity
This certificate validity is shown above for each course. Refresher training is recommended thereafter, or sooner if legislation, or organisational control measures change.